Protocol Officer

Protocol OfficerKey AccountabilitiesSupervise the protocol requirements for receiving the Managing Director’s guests.Accompany and support the Managing Director on his requirements during travels inside and outside the country.Coordinate and supervise with relevant stakeholders on events and activities attended by the Managing Director.Manage all the travel logistics of the Managing Director and his delegation.Organize any planned receptions ensuring the provision of appropriate hospitality.Extend the same support to the Managing Director’s representatives.Coordinate the provision of protocol services between Client and strategic stakeholders to facilitate logistics arrangements for high-level visits and dignitaries.Contribute to the improvement of quality and efficient service by applying innovative initiatives to events and protocol management.Maintain databases, ensuring details are accurate and updated in a timely manner.Prepare any gifts to be presented to the Managing Director’s guests; and preserve any gifts received.Essential Technical and Professional Skills, Knowledge and QualificationsEducation / TrainingBachelor’s degree in Tourism, International Relations or equivalent.Will be required to attend courses to enhance knowledge and for personal development.ExperienceAt least one (1) year experience in public relations or guest relations.Flexible to travel within UAE and internationally.Proven experience in managing people particularly suppliers and service providers.Knowledge / SkillsCommunicate clearly and concisely in both written and verbal forms and be able to listen to and interpret information from others.Excellent communication in Arabic and English, both written and verbal.Capacity to initiate and to perform without supervision.Excellent time management and capable of working to challenging timeframes.Problem-solving ability with a clear understanding of protocol and events objectives.Flexibility and adaptability to changing situations.Ability to see problems as opportunities and manage well under pressure.Additional / Special Features of the RoleEnsure compliance with the company’s management system and all relevant business processes, procedures, and work instructions to deliver all work with appropriate quality and governance standards.Ensure the security and integrity of all data provided, including reporting performance, finance, and customer information, in line with the company’s confidentiality and data protection policies.Exercise personal duty of care for one’s own health, safety, and welfare, and for those affected by work activities, in accordance with organizational HSE responsibilities.Ensure compliance with all mandatory training requirements and maintain adherence to these standards throughout employment.Report any accidents, incidents, breaches, or potential breaches to the appropriate management or through the established reporting channels.#J-18808-Ljbffr