Project Manager w/ BA experience - Operations & Technology - 12 Months

Project Manager w/ BA experience - Operations & TechnologyProject manager & deliver Operations & ITD transformation programs and projects that improve efficiency, clarity, and service quality across the organization. The role combines delivery leadership, analytical problem-solving, and functional business understanding.Program & Project Management SkillsOwn end-to-end project delivery across multiple initiatives.Structure programs into clear project plans, timelines, and measurable outcomes.Perform hands‑on analysis on existing operating support modelsDefine and validate business requirements for support functionsEnsure business cases and OKRs are created, defined, and tracking real valueBusiness Analyst SkillsAbility to conduct business analysis to define business and functional requirements.Ability to document BRDs, user stories, and process flows (current state, interim, and target state operating models) aligning to revenue outcomes.Analyze front, middle, and back office workflows to identify gaps impacting productivity or client conversion.Work closely with all key stakeholders including business, control, and support to ensure solutions are feasible and effective.Ensure solutions are practical and aligned with business realities.Business & Domain ExposureApply understanding of HR, Credit, & OPSSupport decision‑making with data, logic, and commercial context.#J-18808-Ljbffr