Program Manager, UAE National, Amazon Global Store

As a Program Manager, you'll be at the forefront of transforming experiences across the Middle East and North Africa. Your strategic insights and collaborative approach will directly impact how sellers and customers interact with Amazon's ecosystem, driving innovation and operational excellence.Key job responsibilitiesDevelop and Execute Product Vision: Craft comprehensive product strategies that align with customer needs and business objectivesData-Driven Decision Making: Analyze complex data sets to uncover actionable insights and drive product improvementsCompetitive Intelligence: Conduct thorough market research and competitive analysis to identify strategic opportunitiesCustomer Research: Lead initiatives to deeply understand customer preferences, pain points, and emerging expectationsProcess Optimization: Develop comprehensive understanding of domestic and international fulfillment processesPerformance Management: Establish robust tracking mechanisms for pilot initiatives and seller engagementStakeholder Collaboration: Facilitate regular communication and alignment across diverse teams and geographiesA day in the lifeYour day will be dynamic and impactful, focusing on creating seamless connections between various business units. You'll navigate complex projects, engage with cross-functional teams, and develop innovative solutions that enhance our operational capabilities. Each day presents an opportunity to solve intricate challenges and drive meaningful improvements.About the teamWe are a collaborative group passionate about creating seamless, intuitive customer experiences. Our team values innovative thinking, data-driven decision-making, and a commitment to continuous improvement. We believe in empowering our team members to challenge conventions and develop solutions.BASIC QUALIFICATIONSBachelor's degree or equivalentKnowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)1+ years of program or project management experiencePREFERRED QUALIFICATIONSExperience in MS Access and SQLSpeak, write, and read fluently in ArabicOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.#J-18808-Ljbffr