Program Manager - KSA

Purpose of the roleThe Program Manager will lead the planning, coordination, and execution of multiple projects within the organization. This role ensures effective governance, timely delivery, and seamless communication with internal stakeholders and external clients. The Program Manager will act as the Single Point of Contact (SPOC) for the client, providing regular updates on progress, risks, and milestones.Areas of Responsibility & brief descriptionProgram Governance & PlanningDefine scope, deliverables, and integrated master plan; set milestones and success measures.Establish governance cadence (status reviews, risk forums) and maintain consolidated dashboards.Client Interface: Act as the SPOC for the client, ensuring transparent communication. Provide regular progress updates, highlight risks, and escalate issues promptly.Execution Management: Coordinate multiple workstreams, ensuring timely completion and resolving interdependencies.Drive collaboration across enabling units (Operations, IT, HR, Finance, Legal).Maintain complete oversight on facility readiness / refurbishments / operational rollout.Risk, Compliance & QualityMaintain a proactive risk register and mitigation plans.Ensure ISO documentation completion and audit readiness.Liaise with project managers on regular basis to review work quality, ensure the project meets its standards and time lines. Ensure Compliance to all standards viz. ISO 9001, 27001, 14001, etc. & any other guidelines stated.Financial & Resource ManagementPlan and track program budgets vs actuals.Stakeholder ManagementBuild strong relationships with internal teams and external vendors.Capture feedback and implement continuous improvement initiatives.Manage all external contracts with 3rd Party vendors and sub-contractors.Define, develop and execute standard reports and dashboards to senior management. This also includes defining and publishing custom reports and MIS unique to specific Project and Program.Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.Indicative KRA’s/Budgetary and Revenue ResponsibilitiesNew Project Roll OutProject Schedule ManagementClient satisfaction and stakeholder engagement.Project Execution5Project Tracking & Monitoring and Stakeholder communicationCompliance with ISO and audit requirements.Team skill inventory and expertise management including Training of personnelProjects resource management and performance management of personnelQualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)Education: Minimum:Graduate or globally recognized equivalent degree.Project Management Professional Certification or globally recognized equivalent degree.Additional: (preferred)CA or any financial backgroundProficient with Arabic languageExperience:5 - 8 years Management experience in Projects or related industryAt least 3 years hands-on Project delivery/executionPreferred 2 to 3 years of work experience in Big 4 or any other major consulting firmsExperience in dealing with Government departments.Functional CompetenciesEntrepreneurshipBusiness AnalysisQuality & Service OrientationProject ManagementTeamwork & CollaborationIT ExpertiseCommunicationDiversity SensitivityDelivering ResultsPersonal & Professional developmentNetworkingLeadershipAdditional RequirementsProficient in use of computers - word processing, data base management, spreadsheets etc.Excellent verbal and written communication skills in English.Proficiency in additional languages would be a plus.Willingness to travel on long duration assignments within the country and internationally; capacity to put in long hours and also work in un-structured environments#J-18808-Ljbffr