Program Manager, CCB

Governance Oversight ResponsibilitiesResponsible for the Governance Oversight of the PortfolioAlign the Project Portfolio to Corporate StrategyExecution Governance of PortfolioAccountable for adherence of Portfolio to the Banks governance including processes, reporting and governance committeesResponsible for preparation and running monthly Portfolio Governance Committee; reporting Portfolio status/health, key highlights that require management attention and providing value-add insights and recommendations to Executive levelResponsible for monitoring risks & issues at Portfolio level and providing timely & clear visibility where support is required to Senior Management and Executive CommitteesAbility to provide value-add insights and recommendations at Portfolio level to senior management up to and including Executive Committee level on an on-going basisSystem adoption monitoring and benefits realisation tracking.Ensure optimized Investment and Resource AllocationEstablish governance frameworks that ensure disciplined execution and controlled changeEnterprise Visibility & TransparencyDrive Enterprise Visibility and TransparencyDefining portfolio dashboards, KPIs, and reporting structures.Early identification of risks across the entire change agenda.Maintaining clarity on dependencies, timelines, and impactsEnsuring benefits are defined up front and embedded in business cases.Tracking benefits realization after projects go live.Steering delivery teams toward outcomes, not just deliverables.Responsible for Planning a PortfolioResponsible for planning a portfolioEngages with Business/Technology/Enablement & Control teams outside the CPMO office to understand portfolio’s strategic objectivesEnsure portfolio projects are aligned to bank’s strategy and provide quantifiable business valueEngages with Business/Technology/Enablement & Control teams outside the office to initiate annual demand processParticipates in demand prioritization with Value & Reporting team for the portfolio and provides support in consolidating all requirementsReviews financials of portfolio with 360 Value teamDefines a master resource plan to understand what skills and number of people are required to run the portfolio of projects successfully and reviews it with the Change TeamResponsible for Managing and Ensuring a Portfolio is DeliveredResponsible for managing and ensuring a portfolio is deliveredBuilding a culture of accountability, transparency, and strategic focus.Developing project/portfolio management maturity.Coaching executives and delivery teams on portfolio thinking. Works with Integration & Governance team to develop a master plan for the portfolio of projectsIdentifies interdependencies and engages with Business/Technology/Enablement & Control teams outside the office to ensure alignment and action on dependencies swiftlyEducates and provides support to Business/Technology/Enablement & Control teams outside the office on PMO processes and templatesProactively engages with Change team to ensure staffing is available for current and future projects and to measure and track team’s productivityUpon a project closure within a portfolio, ensures project is transitioned to Value & Reporting team for value tracking and realizationPrepares Portfolio-level status reports and participates/presents in portfolio-level governance forumsProvides relevant data requests / updates to Integration & Governance team as required on an adhoc basisWork closely with program managers to resolve issues and handle escalations.Experience & QualificationsUniversity Degree in Technology, Management or equivalentMBA or equivalent master’s degree is preferred.Experience of working with Banking IT or PMOTotal experience of 15+ yearsMinimum of 5 years with oversight of/running large programs of workPrevious experience in providing reporting for, presenting to Executive levelPrevious experience engaging directly with SVP level in reviews of challenges with ability to guide and challenge as requiredMinimum 10 years of experience in managing portfolios, project governance and deliveryExperience in managing a team size of 5-10 peoplePMP, PRINCE2 (or equivalent) certifiedS@Fe certified (or other agile certification)SkillsExperience in processing large amount of data points and refining into clear, concise reports for Executive level with addition of recommendations, options and/or insightsExperience in creating and presenting reports/packs for senior management up to and including executive levelExperience in providing information in concise & clear manner to Executives; both verbal and writtenExperience in oversight/managing more than 5 projects/programs concurrentlyExperience in engaging with Executives, providing management level insights and accountabilityExpertise in portfolio management and portfolio planningExperience in handling multiple programs with interdependencies and an ability to proactively resolve issuesExperience in managing various project managem