Professional Services Consultant

<div><p>The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.</p><p>Professional Services within Fortinet is an integral part of the support and services organization, as a result the Engineer will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement.</p><p>The Dedicated Professional Services Engineer works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.</p><p>The Engineer instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Engineer needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.</p><h3>Responsibilities</h3><ul><li>Assists the Customer during the Think and Build phases of a project.</li><li>Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.</li><li>Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.</li><li>Tests Fortinet solutions and verifies system behavior.</li><li>Participates to interoperability/integration testing of devices that interact with Fortinet products.</li><li>Recommends and Implements Fortinet best practices.</li><li>Resolves and/or escalates technical issues in a timely fashion.</li><li>Delivers general knowledge transfer to client staff.</li><li>Develops and maintains core competency on Fortinet’s product line and technologies.</li></ul><h3>Job Requirements</h3><ul><li>+ 7 years of experience in LAN/WAN/Network Security Products.</li><li>Experience with designing and implementing SD-WAN solutions and FortiGate, FortiManager, FortiAnalyzer product families.</li><li>Experience in complex routing and WAN environments where BGP, OSFP is a requirement.</li><li>Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.</li><li>Experience in implementing cybersecurity solutions in OT (Operational Technology) environments such as industrial equipments, SCADA systems, HVAC systems, Programmable Logic Controllers (PLCs) or Distributed Control Systems (DCS).</li><li>Excellent communication and technical documentation skills.</li><li>Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.</li><li>Positive customer service attitude with excellent soft skills.</li></ul><h3>Education</h3><ul><li>Master's Degree in technical or management discipline and/or equivalent extensive workrelated experience.</li></ul></div>#J-18808-Ljbffr