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production Support Incident Manager, ITSM, ITIL, ServiceNow

Infosys

Bengaluru, India₹25,000–₹80,000/moAED 1.1K-3.5K/moToday
IndiaManagerFull Time

Skills Required

Communication

Job Description

Act as primary point of contact and coordinator for high-priority production incidents, ensuring timely resolution and clear communication. Lead incident triage calls, drive root cause identification, and coordinate with application, infrastructure, and support teams to restore services within agree