Product & Technology Governance Manager

The Product & Technology Governance Manager is responsible for establishing, operationalizing, and continuously improving the governance framework across the Product & Technology (ProdTech) function.This role ensures that technology and product delivery activities are transparent, compliant with internal policies and regulatory requirements, financially controlled, and aligned with strategic objectives. The incumbent will evaluate governance controls, support audits, drive reporting excellence, and embed governance best practices across squads and leadership teams.Key Responsibilities1. Governance Framework & Control EnvironmentDesign, implement, and maintain an end-to-end governance framework covering:Compliance controlsQuality assuranceRegulatory obligationsDefine and formalize governance artefacts, including:RACI matricesPolicies and proceduresEvaluation mechanismsEnsure alignment with recognized governance and management frameworks such as:COBITITILPMO standardsEnsure compliance with applicable fintech and regulatory obligations, including:Data protection regulationsOutsourcing governanceChange management controls2. Performance Monitoring & ReportingDevelop evaluation structures and performance measurement mechanisms for agreed governance practices and controls.Establish and maintain governance dashboards and reporting packs using tools such as Power BI and Excel.Facilitate structured review cadences (monthly, quarterly governance forums).Provide consolidated governance reporting to the FinTech GRC function and executive leadership.Support internal and external audits, regulatory inspections, and compliance reviews by ensuring timely documentation and evidence availability.3. Governance Processes, Tools & AutomationDrive implementation and continuous improvement of governance workflows across ProdTech.Leverage enterprise tools such as:Atlassian (Jira, Confluence)Microsoft 365 (SharePoint, Power BI, Power Automate)Ensure structured documentation standards and evidence management practices to maintain audit readiness.Promote automation and process optimization to enhance governance efficiency and transparency.4. Stakeholder Management & AdvisoryAct as governance business partner to:Product OwnersTechnical LeadsDelivery ManagersGRC teamsServe as Single Point of Contact (SPOC) for governance-related internal and external audits.Provide structured insights, risk assessments, and recommendations to senior leadership.Drive governance awareness and accountability through training, workshops, and communication initiatives.Qualifications & ExperienceEducationBachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field.Professional certifications preferred (e.g., COBIT, ITIL, PRINCE2, ISO 27001 Lead Implementer/Auditor, CISA, CGEIT).ExperienceMinimum 7+ years of experience in:IT GovernancePMO / Delivery GovernanceIT Management within regulated environmentsProven experience within FinTech, banking, or other highly regulated industries.Technical & Regulatory KnowledgeStrong understanding of several of the following frameworks:Governance & Management FrameworksCOBITISO 38500ITILPRINCE2IPMAInformation Security & ControlISO/IEC 27001NIST Cybersecurity FrameworkCIS Critical Security ControlsRegulatory & Data ProtectionGDPR or equivalent personal data protection frameworksCentral Bank ICT & outsourcing regulationsFinancial supervisory authority guidelinesMENA fintech regulatory policies (preferred)Audit & AssuranceSOC 2ISO certificationsInternal controls and assurance practicesTools & SystemsAdvanced proficiency in:Microsoft ExcelPower BIJiraConfluenceSharePointExperience with workflow automation tools is an advantage.Strong analytical and critical thinking capabilityExcellent documentation and structured reporting skillsStrong stakeholder management and influencing abilityAbility to work effectively with senior leadershipClear communicator with high attention to detailPersonal AttributesSystematic, highly organized, and detail-orientedConfident operating cross-functionally in matrix organizationsProactive and solution-orientedAble to balance governance rigor with agile delivery environmentsPragmatic mindset focused on achievable improvements and measurable impactAbout the companyConfidential#J-18808-Ljbffr