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Process Manager

Eclerx Services Limited, Mumbai, Maharashtra

Pune, India₹40,000–₹120,000/moAED 1.8K-5.3K/moToday
IndiaManagerFull Time

Job Description

Customer Operations Process Manager Responsibilities - Prepares performance reports by collecting, analysing, and summarizing data and trends - Ensure Critical Performance Metrics are met consistently - Revert to client/vendor queries on routine issues - Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely