Process Lead Credit Control & Channel Finance

Job Description As a Credit Risk Management Support, your role involves ensuring zero revenue leakage by performing customer credit assessment, monitoring overdues, coordinating trade credit insurance, facilitating channel finance transactions, and implementing transaction-level credit controls. You are responsible for accurate exposure monitoring, timely closure of finance transactions, policy compliance, insurer/bank coordination, and providing support to business stakeholders for risk mitigation. **Key Responsibilities:** - Share overdue positions with sales & marketing teams regularly. - Analyze responses from marketing teams and recommend improvements. - Coordinate with insurance agencies for customer credit assessment. - Compile and validate data for credit insurance submissions. - Ensure timely closure of channel finance, factoring, LC/Bill discounting transactions. - Execute ERP-based credit control for shipments. - Continuously review customer credit limits and exposure patterns. - Evaluate liability statements and ensure timely issuance/reversal. - Conduct domestic and export customer credit assessments. - Share exposure details with insurers and monitor coverage. - Prepare business reports on overdue and exposure trends. - Update credit limits post approvals and track deviations. - Collaborate with SBU Heads/BFMs to strengthen credit controls. - Review provisions and issue alerts for high-risk accounts. - Ensure accounting compliance and accurate AR reporting. **Major Challenges Associated with these Responsibilities:** - **Overdue Management & Reporting**: Balancing collection expectations with sales sensitivities, tracking diverse customer payment behaviors, preparing insightful overdue dashboards for leadership. - **Data Management for Credit Insurance**: Managing large datasets, cleaning inconsistencies, fulfilling insurer-specific formats, meeting tight timelines, and ensuring data accuracy for credit exposure reviews. - **Customer Credit Assessment**: Assessing customers with limited disclosures, interpreting qualitative risk signals, balancing business pressure for liberal limits with objective risk controls. - **Channel Finance & Factoring Coordination**: Dealing with multiple banks each having different documentation norms, resolving delays that can affect shipments, coordinating between customers, banks, and internal teams. - **ERP-Based Credit Control**: Handling urgent block clearances while maintaining compliance, ensuring audit-ready credit block/unblock actions, resolving master data exceptions. - **Credit Limit Management**: Monitoring dynamic exposure changes, escalating breaches diplomatically, ensuring limit updates reflect accurately in ERP, working across SBUs. - **Liability Statement Management**: Ensuring accurate liability compilation, resolving disputes, reconciling balances, and coordinating with finance teams for final confirmations. - **Exposure Monitoring & Insurance Coordination**: Tracking uninsured exposures, ensuring adherence to insurer limits, handling insurer coverage revisions, and communicating impacts to business. - **Provision Review & Alerts**: Evaluating overdue aging, calculating provisions, addressing disagreements on provisioning levels, and supporting audit justification. - **Control Matrix Creation**: Designing practical yet robust controls, aligning SBU leaders, addressing resistance to new controls, and ensuring smooth rollout across teams. **Key Result Areas:** - **Overdue Management & Collections Support**: Share overdue details regularly, analyze responses and highlight risks, prepare overdue dashboards, alert stakeholders on critical accounts. - **Customer Credit Assessment**: Perform export & domestic credit assessments, coordinate with rating agencies, prepare credit recommendation notes. - **Trade Credit Insurance Coordination**: Compile and clean data for insurer review, share exposure status for coverage decisions, track insured vs uninsured exposures. - **Channel Finance & Factoring Management**: Coordinate with banks for transaction closure, ensure documentation accuracy, resolve finance-related queries. - **Credit Control Implementation**: Review & update ERP credit limits, monitor exposure deviations, execute shipment blocks/unblocks in compliance. - **Liability & Provision Management**: Issue/reverse liability statements, review provisions per aging norms, support finance teams on provisioning. As a Credit Risk Management Support, your role involves ensuring zero revenue leakage by performing customer credit assessment, monitoring overdues, coordinating trade credit insurance, facilitating channel finance transactions, and implementing transaction-level credit controls. You are responsible for accurate exposure monitoring, timely closure of finance transactions, policy compliance, insurer/bank coordination, and providing support to business stakeholders for risk mitigation. **Key Responsibilities:** - Share overdue positions with