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Problem Manager

Le Chene

Abu Dhabi, UAEAED 8,000-20,000/moToday
UAEIT & TechnologyFull Time

Job Description

Location: Abu Dhabi UAEEmployment: Full TimeIndustry: AI and IT CompanySector: Government EntityContract: 1 year extendableExperience: 79 YearsRole OverviewDrives root cause analysis and long-term resolution to reduce recurring incidents.Key ResponsibilitiesCreate problem records for priority incidentsLead RCA and corrective action plansReduce incident recurrence through proactive strategiesMaintain problem management documentationProvide trend and statistical reportingRequired Skills & CertificationsITIL 4 Problem ManagementHigh Velocity IT (HVIT)Strong RCA and analytical skills#J-18808-Ljbffr