Problem Manager

Location: Abu Dhabi UAE Employment: Full Time Industry: AI and IT Company Sector: Government Entity Contract: 1 year extendableExperience: 79 Years Role Overview Drives root cause analysis and long-term resolution to reduce recurring incidents. Key Responsibilities Create problem records for priority incidentsLead RCA and corrective action plansReduce incident recurrence through proactive strategiesMaintain problem management documentationProvide trend and statistical reporting Required Skills & Certifications ITIL 4 Problem ManagementHigh Velocity IT (HVIT)Strong RCA and analytical skills Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Employment Type : Full Time Experience: years Vacancy: 1