Pre-Sales Engineer (UAE, Dubai)

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330 K PRO users in more than 180 countries worldwide. The company offers end‑to‑end solutions for protecting homes and businesses of any scale. To date, our product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. We employ 5,000 specialists.We are actively growing across the Middle East and strengthening our local expertise while embracing local culture. We are often visitors and exhibitors at Intersec, gaining recognition and inspiration for further development. The company emerged against the backdrop of revolution and war. Resilience is the cornerstone of our brand's DNA, and our unwavering mission is to fight evil by creating the best security and automation devices.ResponsibilitiesConduct technical seminars, exhibitions, presentations, webinars on the product for customers and company employeesIntroduce product roadmaps and new features for Ajax Systems distributors and installersTeach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technologyPromote and introduce product solutions according to customer thesis, technical consultation, and support key clientsPerform market research and comparative characteristics of competitor productsDevelop long‑term relationships with key partners of the companyTest product features and write technical documentation for new products or solutions, and collaborate with the rest of the teamSupport the sales team with follow‑up from leads in our portalAnalyze customer needs in collaboration with the sales departmentKey Requirements2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fieldsExcellent working knowledge of intrusion and IP CCTV and access control systemsExperience installing/designing video surveillance, fire, intrusion, or other security systemsExperience in public speaking (advantage)Strong communication skillsAvailability to travel for businessWe OfferOpportunity to work in one of the most recognized and innovative security manufacturersOpportunity to take on new challenges, advance your career, and make a meaningful impactOpportunity to be part of a fast‑paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideasA zero‑bullshit cultureJoin Ajax Systems!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#J-18808-Ljbffr