Pre Sales Engineer

<div><p>Description: The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.</p><h3>Main Responsibilities:</h3><ul><li>Provide technical support and advising on all aspects of dahua solution for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting and doing integration with third party companies.</li><li>Maintain good relationship with distributors, system integrators, and installers, and listen to their feedback on our products.</li><li>Maintain efficient communication with the Headquarter in terms of new product lines and other technical issues.</li><li>Carry out site surveys, customer training/demos, project support and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products and working with sales stuff for sales target.</li><li>Provide product training to technical engineers for our customers and helping them to improve the standard of their technical knowledge.</li><li>Providing demand consolidation, gathering product information and feedback from the market and reporting back to the product department for product improvement and plan.</li><li>Providing project support, including proactively helping customers prepare tender documents, and making project tenders according to the required standards.</li><li>Brand promotion, cooperating with Dahua Marketing Team with regards to promotional materials for customers in order to develop the company's business.</li><li>Participate in training sessions for new starters in the Technical Department to ensure they are familiar with Dahua products and solutions.</li></ul><h3>Key Attributes:</h3><ul><li>Full clean local driving license;</li><li>At least 2-3years working experience in the fire industry as a pre-sales role or technical role for low current system</li><li>Good customer service skills and communication skills，Solid professional knowledge and practical experience in the military field are highly desirable.</li><li>Strong knowledge of low current system</li><li>The ability to learn new technologies fast</li><li>Able to travel</li><li>Good skills in both English and native arabic language</li></ul></div>#J-18808-Ljbffr