POS Installation&Activation Specialist

<div><p>We are looking for a<b>POS Installation&Activation Specialist</b>to join our Operations team and support the deployment and activation of POS devices across partner locations.</p><p>This role involves<b>on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA.</b></p><h3>Key Responsibilities</h3><ul><li>Visit partner locations to install and activate POS devices.</li><li>Configure devices and ensure proper system setup and connectivity.</li><li>Conduct device testing and activation verification.</li><li>Train partners and staff on basic device usage and operations.</li><li>Diagnose and resolve technical issues on-site (hardware, connectivity, software).</li><li>Replace or reconfigure devices when required.</li><li>Document installation activities and update activation workflows.</li><li>Coordinate with Sales, Operations, and Technical teams to resolve issues.</li><li>Ensure installations and issue resolution are completed within SLA timelines.</li></ul><h3>Qualifications</h3><ul><li>+1 years of experience in device installation, field technical support, or POS deployment.</li><li>Strong ability to troubleshoot hardware and connectivity issues.</li><li>Good communication skills when dealing with partners and merchants.</li><li>Ability to work in field operations and travel between locations.</li><li>Valid driving license and willingness to travel.</li><li>Ability to work under pressure and meet operational SLAs.</li></ul></div>#J-18808-Ljbffr