Portfolio Manager

Portfolio ManagerLocation: Dubai UAEReporting to: UAE Operations LeaderWhat can you expectWe are seeking an experienced Portfolio Manager to lead and inspire a dynamic team while driving client retention process efficiency and operational excellence. As a Portfolio Manager you will collaborate with senior stakeholders innovate within a fastpaced environment and play a pivotal role in achieving business objectives.Whats in it for youLeadership Opportunity: Lead a team of 21 talented professionals and manage complex portfolios.Stakeholder Engagement: Collaborate with key leaders across various segments (RM Corporate Multinational Trade Credit) to enhance client servicing strategies.InnovationDriven Culture: Be part of a team that values change management agility and continuous learning.Professional Growth: Gain exposure to crossfunctional operations strategic planning and the latest client management frameworks.Impact: Contribute directly to client retention revenue growth and operational success.We will count on you to:Team Leadership:Manage a team of 21 direct reports including coaching performance management and career development.Oversee resource planning monitor workflows and ensure achievement of SLAs.Drive team productivity and accountability through mentoring and feedback.Client Servicing:Oversee retention strategies and ensure seamless service delivery for key accounts in Property & Casualty.Manage escalations resolve complex client issues and ensure a superior client experience.Stakeholder Management:Serve as the key point of contact for highlevel stakeholders across multiple business segments.Present monthly reports to stakeholders outlining team performance key wins and areas for improvement.Process and Performance Optimization:Identify and implement process improvements to drive efficiency and innovation.Utilize advanced critical thinking and change management skills to navigate a dynamic business landscape.What you need to have:Proven experience in advanced client servicing with a focus on results.Experience: Extensive background 812 years) in the insurance sector and client service is a must.Strong critical thinking and decisionmaking skills.Expertise in change management and fostering a culture of agility and innovation.Outstanding communication and influencing abilities.Advanced leadership skills with a history of successfully managing and developing highperforming teams.What makes you stand out:Education: Bachelors or Postgraduate Degree in a relevant field.Demonstrated success in managing large teams and handling complex portfolios.Indepth knowledge of insurance broking dynamics and market trends.Ability to adapt learn quickly and bring innovative solutions to a fastpaced environment.Ready to make an impactIf you are a motivated leader who thrives in a collaborative and dynamic environment we encourage you to apply and join us in shaping the future of operations excellence!To applySubmit your resume in English.Required Experience:Manager#J-18808-Ljbffr