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Patient Access Representative - Arabic Speaker

Abu Dhabi Health Services Company- SEHA - شركة أبوظبي للخدمات الصحية - صحة

Abu Dhabi, UAEAED 5,000-10,000/moYesterday
UAEHealthcareFull Time

Skills Required

ArabicEnglish

Job Description

<div><h3>Job Description</h3><ul><li>Providing quality service to all hospital customers</li><li>Processing manual receipts for customers, when the billing system is not working</li><li>Receiving patients who are transferred from clinics or emergency section</li><li>Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward</li><li>Opening new files for patients, and making admission for them after updating his/her information in the system</li><li>Filling inpatient claims</li><li>Performing receptionist tasks, as answering incoming telephone calls to the section</li><li>Preparing bills for all inpatient patients</li><li>Following up with patients who were admitted to the ward without health insurance</li><li>Working as a cashier in the poly clinics, x-ray and emergency unit</li><li>Participating in cross‑functional teams and committees as appropriate</li><li>Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients</li></ul><h3>Responsibilities</h3><ul><li>Providing quality service to all hospital customers</li><li>Processing manual receipts for customers, when the billing system is not working</li><li>Receiving patients who are transferred from clinics or emergency section</li><li>Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward</li><li>Opening new files for patients, and making admission for them after updating his/her information in the system</li><li>Filling inpatient claims</li><li>Performing receptionist tasks, as answering incoming telephone calls to the section</li><li>Preparing bills for all inpatient patients</li><li>Following up with patients who were admitted to the ward without health insurance</li><li>Working as a cashier in the poly clinics, x-ray and emergency unit</li><li>Participating in cross‑functional teams and committees as appropriate</li><li>Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients</li></ul><h3>Qualifications</h3><ul><li>Diploma in relevant field</li><li>0 - 2 years of experience</li><li>Proficiency in Arabic Language</li><li>Proficiency in English language</li><li>MS Office and computer proficiency</li></ul><h3>Desired</h3><ul><li>Bachelor's degree or equivalent in any relevant field</li><li>Experience in a large healthcare facility</li></ul></div>#J-18808-Ljbffr