Overseas Operations Manager (P2P)

Who We AreAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.Role OverviewWe are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets. This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes.Key ResponsibilitiesMarket Expansion & Growth StrategyDevelop and implement regional P2P expansion strategies to ensure sustainable and stable business growthMonitor regional regulatory developments and assess their impact on P2P business modelsContinuously adjust market strategy based on competitive landscape and market shiftsP2P Merchant & Ecosystem ManagementDesign and optimize advertiser (merchant) onboarding, segmentation, and incentive structuresMaintain close engagement with key merchants to ensure liquidity depth and spread competitivenessImprove completion rate, trading efficiency, and dispute resolution performanceDevelop structured management frameworks for regional merchant operationsOperational Optimization & Cross-Functional CollaborationProvide structured feedback on product gaps, user pain points, and regional behavioral differencesImprove end-to-end operational efficiency, including order flow, payment processing, and dispute handlingData Monitoring & Competitive IntelligenceMonitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patternsTrack competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responsesRequirements5+ years of experience in platform operations; crypto / Web3 experience strongly preferredMinimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)Experience at major exchangesStrong understanding of:P2P liquidity dynamics and spread formationRegional payment systems (bank transfers, local e-wallets, alternative rails)Proven ability to adapt operational strategy based on market and competitive changesStrong analytical skills with data-driven decision-making capabilityExcellent cross-functional collaboration skillsFluent in English; Chinese or other regional languages are a plusPreferred QualificationsExperience managing regional teams, community contributors, or local operatorsStrong understanding of overseas P2P fraud patterns and payment risksAbility to independently articulate structural differences between regional P2P marketsPerks & BenefitsCompetitive total compensation packageL&D programs and Education subsidy for employees' growth and developmentVarious team building programs and company eventsWellness and meal allowancesComprehensive healthcare schemes for employees and dependantsMore that we love to tell you along the process!Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.#J-18808-Ljbffr