Outlet Manager – Turkish Fine Dining

The Outlet Manager oversees the daily operations of the resorts Turkish Fine Dining restaurant ensuring exceptional guest experiences through authentic hospitality flawless service standards and strong team leadership. The role requires deep knowledge of Turkish cuisine culture and dining etiquette along with the ability to maintain luxury service expectations in a five-star environment.Operational ExcellenceManage the daily operations of the Turkish Fine Dining outlet ensuring smooth service during all meal periods.Maintain high standards of food quality presentation and service flow in coordination with the culinary team.Oversee reservations table assignments and special requests to maximize guest satisfaction and outlet profitability.Ensure compliance with hygiene health and safety regulations.Guest ExperienceDeliver personalized refined and immersive experiences that reflect the rich culture and traditions of Turkish hospitality.Handle guest complaints and feedback professionally ensuring timely resolution and follow-up.Build strong relationships with returning guests and VIPs to enhance loyalty.Team Leadership & TrainingLead motivate and develop a multicultural service team in delivering five-star dining standards.Conduct regular training on service etiquette Turkish culinary knowledge upselling techniques and guest engagement.Schedule staff effectively to meet operational needs while controlling labor costs.Financial ManagementMonitor outlet performance manage budgets and analyze sales reports to achieve revenue and profitability targets.Drive upselling initiatives and implement promotional activities aligned with the outlets concept.Control operating expenses minimize wastage and oversee inventory management.Menu & Concept CollaborationWork closely with the Head Chef to update menus create seasonal offerings and maintain the authenticity of the Turkish dining concept.Ensure beverage pairing knowledge (especially Turkish wines teas and specialty drinks) is communicated to the team.Ensure the outlet ambiance décor music and service rituals align with the luxury Turkish fine dining theme.Administration & ComplianceMaintain accurate documentation including daily reports training logs inventory sheets and staff performance records.Coordinate with other resort departments (Marketing Events Culinary Finance Housekeeping) to support special events and operational needs.Support recruitment onboarding and performance review processes for outlet staff.Qualifications :  Minimum 35 years of supervisory or managerial experience in Fine Dining preferably in a Turkish or Middle Eastern concept.Strong understanding of Turkish cuisine culture and dining traditions.Experience in luxury hotel or resort environments (5-star required).Ability to work under pressure while maintaining service excellence.Fluency in English; Turkish language skills are an advantageAdditional Information : Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract recruit and promote diverse talent.Remote Work : NoEmployment Type : Full-time Key Skills Sales Experience,Assistant Manager Experience,Computer Operation,Computer Skills,Financial Acumen,Mediation Experience,Windows,Sales Management,Leadership Experience,Supervising Experience,Retail Management,Micros POS Experience: years Vacancy: 1