Outlet Manager

OverviewWe are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals.ResponsibilitiesPrepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all timesConduct regular training sessions with the assigned team in line with the departmental SOPsEvaluate the performance of the assigned team and initiate internal development and promotionsResponsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hoursHandle the welcome and seating of arriving guests with the assistance of the HostessMaintain a professional and friendly relationship with the outlet patronsEstablish and update the outlet’s database of regular guestsTour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standardsBe actively involved in the outlet’s promotional activitiesEducation, Qualifications & ExperiencesYou should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.Knowledge & CompetenciesThe ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies:Understanding Hotel OperationsEffective CommunicationPlanning for BusinessSupervising PeopleUnderstanding DifferencesSupervising OperationsTeamworkAdaptabilityCustomer FocusDrive for Results#J-18808-Ljbffr