Outlet Manager All Day Dining

OverviewAt Fairmont Hotels & Resorts we create unforgettable dining experiences through exceptional service thoughtful leadership and attention to detail. Our All Day Dining outlet is a key touchpoint for guests and the Outlet Manager plays a vital role in delivering consistent excellence.The Outlet Manager All Day Dining is responsible for the overall operation performance and guest experience of the outlet. This role leads the service team ensures operational excellence drives revenue and upholds Fairmont and Accor brand standards at all times.ResponsibilitiesLead and manage the daily operations of the All Day Dining outletEnsure exceptional guest experience through personalized and proactive serviceRecruit train develop and motivate the service team in line with Fairmont valuesPrepare duty rosters manage attendance and control labor costsMonitor quality service standards hygiene and cleanliness across the outletDrive revenue through upselling promotions and guest engagementHandle guest feedback and complaints professionally and promptlyEnsure compliance with food safety health and safety regulationsCollaborate closely with Culinary Stewarding and other departmentsManage inventory cost control and operational expensesImplement Accor initiatives brand standards and SOPsQualificationsMinimum 35 years of experience in Food & Beverage with at least 12 years in a managerial roleLuxury hotel or international brand experience preferredStrong operational knowledge of All Day Dining conceptsExperience in managing large teams and high-volume operationsYour Skills & CompetenciesStrong leadership and people management skillsGuest-centric mindset with excellent service recovery skillsFinancial acumen including labor and cost controlExcellent communication and interpersonal skillsAbility to work in a fast-paced multicultural environmentFlexible with working hours including weekends and public holidaysAdditional InformationOur commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract recruit and promote diverse talent.Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment a warm and welcoming culture excellentworking conditions and to promote the development ofall people including thosewith disabilities.When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.Remote WorkNoEmployment TypeFull-time#J-18808-Ljbffr