OSS Incident & Ticketing Transformation Lead

A consulting firm in Telecom is seeking a leader to transform the Incident and Trouble Ticketing ecosystem in Saudi Arabia. This role involves conducting assessments of current operations and designing a modernization roadmap. The ideal candidate should have a strong OSS background, hands-on experience with ticketing platforms, and proven success in large-scale transformations. This is an 18-month contract with potential for extension.#J-18808-Ljbffr