Operations Manager – TGIF

| | || --- | --- || **Location** | Sharjah Emirate, United Arab Emirates || **Qualifications** | None / No Formal Education || **Experience** | 5 Year+ |## Job OverviewAmericana Restaurants is seeking an experienced Operations Manager for their TGI Fridays brand in Sharjah, United Arab Emirates. This role involves overseeing all aspects of restaurant operations to ensure exceptional service, operational efficiency, and profitability for the TGI Fridays outlet.## Company OverviewAmericana Restaurants is the largest restaurant operator in the MENA region and Kazakhstan in terms of number of restaurants in its countries of operations. Americana Restaurants operates iconic global brands such as KFC, Pizza Hut, Hardee’s, Krispy Kreme and TGI Fridays, along with proprietary brands such as Wimpy and Chicken Tikka across the MENA region and Kazakhstan for almost fifty years. The strength of Americana Restaurants is in the diversity of its portfolio which covers some of the most popular food categories including QSR, casual dining, indulgence, and coffee. Americana leverages the worldwide appeal and recall of its iconic brands, sustained focus on customer satisfaction, implementation of digital measures to increase efficiency in operations and enhance the customer experience. It replicates, improves and adapts to local tastes the tried-and-tested dining solutions from some of the world’s most popular brands with multi-decade global brand equity and high embedded customer trust, appeal and preference.## Quick Details* Salary Range: Market Competitive* Job Type: Full-time* Qualifications: None / Open to all applicants* Experience: 5 Year+## Key Responsibilities* Oversee daily restaurant operations, ensuring high standards of service and food quality for TGI Fridays.* Manage and mentor the TGI Fridays team, fostering a positive work environment and ensuring staff development.* Implement operational strategies to enhance efficiency, customer satisfaction, and drive sales performance.* Monitor inventory levels, manage costs, and optimize profitability for the assigned restaurant.* Ensure strict compliance with all health, safety, and hygiene regulations.* Develop and execute local marketing initiatives to attract and retain customers.## Requirements* Proven experience as an Operations Manager in the casual dining sector, preferably with international brands.* Strong leadership, interpersonal, and communication skills to motivate and manage a diverse team.* Ability to manage complex restaurant operations in a fast-paced, high-volume environment.* Excellent problem-solving, decision-making, and organizational abilities.* Flexibility to work varied shifts, including evenings, weekends, and public holidays.* Commitment to delivering exceptional customer service and achieving business targets.## Benefits* Opportunity to work with a leading F&B operator and iconic global brands in the MENA region.* Competitive salary and performance-based incentives.* Significant career development and growth opportunities within Americana Restaurants.* Dynamic and supportive work environment with a focus on team collaboration.* Employee discounts across Americana’s diverse brand portfolio.* Comprehensive health and wellness benefits.#J-18808-Ljbffr