Operations Manager

PIMS is a premium beverage brand with multiple locations across Dubai. Part of PIMS International - with more than 100+ locations around the world.As part of our expansion, we are seeking a strong Senior Operations Manager who will enhance operational efficiency and ensure sustainable growth across all outlets.Key ResponsibilitiesFull management of daily operations across assigned locationsDriving revenue growth and improving operational efficiencyOptimization of payroll costs and overall cost structure while maintaining a high level of serviceMonitoring and managing key performance indicators (revenue, average check, COGS %, labor %, wastage)Development and training of location managersMaintaining brand standards and customer experiencePersonal accountability for achieving approved financial and operational KPIs, increasing profitability, and meeting performance targetsWe OfferCompetitive salary + performance-based bonus tied to achieved resultsLeadership role within a growing premium brandLong-term professional growth opportunitiesRequirementsMinimum 4 years of experience in F&B, including operations managementStrong understanding of P&L and unit economicsExperience managing multiple locations simultaneouslyStructured thinking, analytical mindset, and strong results orientationMandatory residency in Dubai#J-18808-Ljbffr