K
Operations Manager
Katana Group
Dubai, UAEAED 12,000-30,000/moToday
UAERetail & Customer ServiceFull Time
Skills Required
CommunicationLogisticsEnglish
Job Description
OverviewWe are looking for an operations manager capable of overseeing all daily operations at and its group bringing structure efficiency and clarity.ResponsibilitiesManaging all daily operations across the companyCoordinating internal teams (support creative logistics media buyers)Ensuring smooth execution of orders customer support workflows and timelinesImplementing processes SOPs and operational improvementsMonitoring KPIs and maintaining operational dashboardsManaging communication with suppliers partners and external servicesSupporting product launches and peak seasons (Black Friday new brands)Troubleshooting operational issues and unblocking bottlenecksOverseeing or coordinating website updates and changes when neededPreparing the operational infrastructure for scale: new brands more volume more complexityWorking closely with the founder on strategic and execution-related decisionsQualificationsHas real experience in e-commerce operationsIs extremely organized reliable and execution-focusedHas strong problem-solving skills and can stay calm under pressureHave experience in team management and recruitmentCan build structure inside an environment that moves fastHas experience with online tools (Shopify Notion Slack support tools)Speaks fluent EnglishIs available full-time and long-termBonus : Has the ambition to grow into a Head of Ops COO positionBenefitsGood compensationFull remote flexibility (international applicants welcome)A long-term role with high responsibility and autonomyPotential career evolution (Ops Head of Ops COO)Work with a team and founder with an ambitious and dynamic vision and execution.Being part of a fast-scaling international brand a chance to build the operational foundation of a future 10-figure groupIf you believe youre a strong fit for this role and want to grow quickly within a fast-scaling e-commerce group wed love to hear from you.Once you submit your application our team will reach out for an initial conversation if your profile aligns with what were looking for.#J-18808-Ljbffr
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