Operations Manager, Amazon Now

When you join Amazon as a Ops Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.Key job responsibilitiesManage operational performance for DSP delivery partnersAnalyze performance and suggest process improvements to optimize deliveries and Customer Experience.Program Manage new store launches from Last mile perspectivePromote a culture of safety and wellbeingAnalyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shiftsSupport and lead a team and handle administrative work alongside building and supporting a strong team cultureCollaborate with other managers to standardize processesDrive Safety initiatives programsBasic QualificationsUniversity degree (Bachelor's or Master's degree), completed before start dateAdvanced proficiency in written and verbal EnglishRelevant experience in performing data analysisPreferred QualificationsExperience of communicating with a wide range of stakeholders, including your peers and leadershipExperience in a logistical working environmentExperience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.#J-18808-Ljbffr