Operations Manager

About AI AcquisitionAI Acquisition is the global category leader in AI service-provider enablement. Operating globally, with the US as its primary market, our hybrid Platform-as-a-Service (PaaS) and AI marketplace model has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale.We combine proprietary AI orchestration tools with enterprise-grade SaaS infrastructure, delivering immediate value to agencies and SMBs worldwide.We’re transforming how entrepreneurs build life‑changing businesses by brokering AI tools to business owners eager to succeed. Positioned at the forefront of the $1.3 trillion AI revolution, we empower members to earn $500+ per hour with streamlined AI‑powered systems.Through our AI Agency Incubator, AI Accelerator, and AI Launchpad, we provide the systems, training, and support needed for rapid success.Hear from Our Founder:Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch hereWhy Join Us?We are a fast‑growing, entrepreneurial company operating inside one of the fastest‑growing sectors globally. You’ll work directly with founders and senior leadership in a high‑performance environment where your operational decisions materially shape company growth.This is not a corporate Director/Manager seat.This is a rare opportunity to architect the operating engine of a scaling global business — with direct exposure to founder‑level decision‑making and long‑term equity upside.The RoleWe are seeking a hands‑on Ops Expert to architect and lead our operational infrastructure as we scale.This is not a corporate administrator role.We are specifically looking for a builder – someone who has built or scaled an agency, operated inside high‑growth startups, or acted as the operational right hand to a founder.You must be comfortable:Creating structure from ambiguityDriving accountability across functionsTranslating founder vision into executable operational systemsOperating in fast‑paced, high‑change environmentsYou will work directly with the founders to design and enforce the systems, reporting structures, and performance standards that support aggressive growth while protecting profitability and delivery quality.What You’ll DoArchitect the company’s operating system — workflows, reporting, accountability frameworksTranslate founder strategy into operational roadmapsStreamline and refine internal systems from the ground upIdentify bottlenecks early and implement decisive solutionsDrive cross‑functional alignment across delivery, talent, client success, and finance coordinationEstablish KPI dashboards and performance tracking across teamsProtect margins by optimizing service delivery processesLead and inspire a high‑performance global teamEnforce execution standards and operational disciplineBuild scalable systems that support growth without operational dragExperience3+ years in operations, startup leadership, agency environments, consulting, SaaS, or high‑growth businessesProven track record building operational systems from zero (not just maintaining mature ones)Demonstrated experience scaling teams and driving measurable operational outcomesFormer agency owners, startup operators, or founder right‑hand leaders strongly preferredOperational ExpertiseDeep understanding of service delivery economics and profitabilityStrong commercial acumenExperience managing cross‑functional global teamsComfort with ambiguity and rapid changeIndustry BackgroundExperience in one or more of the following:InfoEd‑TechConsultingSaaSAIDigital AgenciesTech‑enabled service businessesTechnical Proficiency (Preferred but not required)Familiarity with:ZapierMake.comApollo.ioSmartlead/InstantlyFront.comAutomation workflowsKPI dashboardsLean / Systems ThinkingKnowledge of Lean principles, performance management systems, or structured operational frameworks is a plus.Strongly Preferred BackgroundFormer agency owner or operatorExtensive startup experienceExperience acting as second‑in‑command to a founderProven history of scaling service‑based businessesExperience building operational infrastructure in remote‑first environmentsThis Role Is Likely Not a Fit If:You prefer structured corporate environmentsYou require heavy direction to operateYou are uncomfortable with ambiguityYou optimize for stability over growthYou have primarily inherited mature systems rather than built themWhat’s In It For You?Competitive compensation (negotiable based on experience and impact)Performance‑based quarterly bonusesEquity / share scheme eligibility after 12 months based on performanceDirect mentorship and exposure to foundersRemote flexibilityRelocation to Dubai may be supported for proven high performers once operational impact is demonstratedHow to ApplyIf you are ready to build, scale, and operate at founder‑level intensity — we’d love to hear from you.Please submit:Your updated resumeA short cover letter explaining why you are a strong operational fi