Operations lead

We are looking for motivated and experienced Operation leaders to deliver an amazing experience to our valuablecustomers.Roles and responsibilitiesTeam BuildingLead Operations closely in line with design and technology team.Communications with pickers, delivery people, and customersSolving day-to-day issues.Job includesOrientation for new team members and grabbersEncourage positive work environmentLead the team and set standardsOrder fulfillment efficiency improvementAct quickly and respond to shopper or customer issuesBrainstorm new process improvements with design and technology teamleads.RequirementsMinimum 2 year plus customer service or sales experienceStrong motivational and leadership skillsAbility to deliver customer service that exceeds customer needsThe job requires a lot of standing and walking in most cases inside the hypermarkets.Effective interpersonal and communication skills; organisation, planning, and prioritization skillsShould be able to communicate clearly in proper English. Arabic is an added advantage.