Operations Executive - General Insurance

We are seeking a proactive, detail-oriented, and highly organized Operations Executiveto support the General Insurance division.The role involves procuring quotes, generating payment links, coordinating policy issuance, and managing documentation while working within tight deadlines and handling multiple requests simultaneously.This role is critical in ensuring efficient turnaround times, accurate reporting, and seamless coordination between advisors and insurers.Key ResponsibilitiesPortal-Based Policy Processing (Primary Focus)Review quotes and share with advisorsProcess policy issuance through portal underwritingEnsure accuracy of coverage, limits, and client detailsFollow up with insurers for policy issuance where requiredIndividual Underwriting (Non-Portal Business)Support the advisor in procuring underwriting terms directly from insurersFollow up with insurers for competitive quotationsRequest payment links from insurers upon confirmation to proceedSend issuance approvals to insurersPolicy documentsEndorsements where applicableDocumentation & System ManagementUpload finalized policy documents in IMCRMUpdate invoicing trackers and internal reporting sheetsMaintain accurate documentation and audit trailsEnsure all records are updated in a timely mannerReporting & Operational TrackingMaintain daily production and issuance reportsTrack pending quotes and issuance requestsMonitor turnaround times and elevate delaysProvide regular operational updates to Unit HeadAssist in preparing performance and productivity reportsSupport advisors with quote comparisons and insurer optionsSupport other advisors as and when requiredAssist in gathering missing underwriting informationCoordinate with insurers for clarifications and special requestsEnsure service level timelines are metProducts Handled (General Insurance)Public LiabilityOther General Insurance ProductsKey Skills & RequirementsExperience1–3 years’ experience in UAE General Insurance Operations preferredExperience handling insurer portals preferredSkills RequiredAbility to work within tight deadlinesStrong follow-up and coordination skillsHigh attention to detailStrong reporting and tracking skillsGood communication and teamworkTechnical SkillsExperience with insurer portalsMS Excel and reporting skillsDocumentation and workflow managementAbility to multitask in a fast-paced environmentStrong time management and prioritization skillsTeam player with customer-focused approachProfessionalism and accountabilityKey Performance Indicators (KPIs)Quote turnaround timePolicy issuance turnaround timeAccuracy of documentationWhat We OfferDynamic and growing General Insurance teamExposure to multiple insurers and productsCareer growth opportunitiesCollaborative work environmentThis role is ideal for someone who is detail-oriented, organized, and comfortable handling multiple tasks under tight timelines within a portal-driven insurance environment.#J-18808-Ljbffr