Operational Efficiency FS Consultant

About UsSpecialized, disciplined, and driven by measurable growth across every engagement.Ektis, founded in 2025, is a financial services consulting firm built on decades of combined industry experience. Our diverse team of specialists brings deep sector expertise across the regional financial ecosystem, enabling us to turn complex challenges into practical, high-impact solutions.As an expert‑led, boutique firm, we operate as an extension of our clients - partnering closely with financial institutions to translate ambition into measurable progress. We focus on building enduring internal capability and applying creative problem‑solving that delivers lasting impact.Our approach integrates real‑world insights with strategic thinking and disciplined execution. We define objectives with precision, map the pathways required, and deliver outcomes that work in practice - not just in presentation decks. Every deliverable is designed to be actionable, professional, and reflective of the capability and results our clients aim to achieve.Our VisionRedefining financial services consulting for a new era - accelerating ideas, deepening execution, and driving outcomes that matter.Our MissionWe partner with financial institutions to turn ambition into measurable results. Guided by our entrepreneurial spirit, we integrate with client teams and combine strategic clarity, disciplined execution, and creative problem‑solving to deliver lasting impact and build capabilities that endure.Role FocusAs a commercially astute management consultant, you will drive sustainable improvement in operating cost efficiency and contra‑revenue expense control by identifying inefficiencies, leakage, and value erosion across end‑to‑end processes, pricing, billing, and delivery models. The role will balance cost discipline, revenue protection, and commercial pragmatism, ensuring efficiency gains do not compromise growth, client outcomes, or regulatory compliance.Key ResponsibilitiesCost efficiency & operating model optimizationIdentify and deliver cost reduction opportunities across people, process, technology, and sourcingAnalyze Total Cost of Operation by product, client, and processSupport operating model simplification, standardisation, and automationTrack, validate, and report cost savingsContra‑revenue & margin protectionIdentify drivers of contra‑revenue expense including:Pricing overrides and discountsRebates, incentives, and revenue share agreementsBilling errors, refunds, claims leakage, penaltiesQuantify margin leakage and validate benefitsDesign and embed controls to prevent recurrenceDevelopment of in‑house Proprietary ToolsPartner with in‑house Technology team to develop tool(s) using AI capabilities to be leveraged during client engagementsEnd‑to‑end process & root cause analysisMap revenue and cost flows from contract / product design → execution →billing → settlementPerform root cause analysis across process, system, data, and behavioural driversPrioritise initiatives based on value, risk, and feasibilityData, insight & performance managementDevelop KPIs and dashboards covering cost, contra‑revenue, and operational performancePerform data reconciliation and exception analysisUse insight to drive targeted interventions and decision‑makingStakeholder engagement & change deliveryPartner with teams like Finance, Product, Operations and TechnologyChallenge inefficiencies and leakage constructivelySupport implementation, adoption, and benefits realisationKey Skills, Experience And BehavioursWe believe great consultants combine analytical rigor with empathy, curiosity, and strong communication. At Ektis, we look for individuals who challenge assumptions, think critically and bring a collaborative mindset.You Are An Ideal Candidate If You HaveExperience in cost optimisation, operational efficiency, revenue assurance, margin optimisation or contra‑revenue optimisationFinancial services experience (banking, payments, insurance, asset management)Strong analytical, data reconciliation and forensic skillsUnderstanding of pricing, billing, and commercial drivers for different types of costs and productsAbility to quantify financial impact crediblyProven stakeholder engagementAutomation, RPA or workflow optimisation experience (Desirable)Risk, controls or audit awareness (Desirable)Use of AI tools (Desirable)Commercially astute and outcomes‑focusedComfortable operating in ambiguityCurious, forensic and detail‑orientedResilient and credible with senior stakeholdersBias toward systemic solutionsEktis Competency FrameworkOur Competency Framework provides a transparent view of the behaviours and capabilities we expect at each grade, supporting growth, development and clarity across the firm. Associates are expected to demonstrate increasing independence, judgement and ownership across the following five areas.Technical CapabilitiesStructured problem‑solving, analytical depth, technical expertise and building credibility with clients and within the fi