Omnichannel CX Architect: Design Seamless Customer Journeys

A leading IT services firm in Dubai is seeking an experienced Omnichannel & Customer Experience (CX) Architect. The role involves designing seamless customer journeys and integrating voice and digital touchpoints. Candidates should have over 8 years of experience in customer experience and digital transformation, along with skills in omnichannel strategies and CRM integration. This contract position is focused on enhancing customer engagement and self-service solutions.#J-18808-Ljbffr