O&M Infrastructure Incident Management Specialist

A technology solutions provider in the Riyadh Region is seeking an experienced incident manager to efficiently handle and categorize incidents based on their impact and urgency. Key responsibilities include prioritizing incidents, maintaining detailed documentation, and ensuring communication with IT teams and vendors. The ideal candidate will be adept at analyzing incident data to identify trends and support continuous improvement. This role requires strong communication skills and the ability to escalate issues effectively.#J-18808-Ljbffr