Non-Technical Instructor

Job Summary:Train department staff in technical and non-technical skills as needed and on multi-functional training courses.Use appropriate training methodology (teaching/training), training media, trainer materials, and effective presentation skills to ensure training quality and access to information.Duties & Responsibilities:Maintain and update documents such as course materials, curricula, web training content, student guides, and other related documents as required.Provide advanced training using various adult education techniques and information delivery methods (such as instructor‑led training, e‑learning, and other methods).Identify and implement new technology‑based training solutions to facilitate training and learning mechanisms.Manage written and practical tests and prepare performance reports to assess trainee performance.Design, implement, and maintain evaluations and certifications.Create customized reports to assess quality, training effectiveness, trend analysis, and business needs.Manage training tools and special service tools (SST) required for technicians and trainers at the training center.Make recommendations and participate in implementing overall quality improvements in the training process, including developing and implementing quality assurance standards, guidelines, and procedures aligned with company KPIs and business needs.Conduct on‑the‑job audits and workshop training.Manage and report on environment, health, and safety aspects of technical training.SkillsQualification & Skills:Strong written and verbal communication skills.Bilingual in English and Arabic.Strong skills in Microsoft Excel, Outlook, and other MS applications.Basic knowledge of service processes and procedures.Technical diploma or community college certificate program in automotive technology or equivalent.Minimum of 3 years' experience as a technical trainer; bachelor's degree in mechanical engineering is preferred.#J-18808-Ljbffr