Night Auditor

Organization and monitoring of all affairs concerned to the position.Proper grooming at all timesAttend training classes as per scheduleShow fullest cooperation and respect within the team and other departmentsIs aware of the daily activities and has product knowledge of all the hotel facilitiesAudit all daily room charges and local telephone charges (where automatic switchboards are used) to the guest ledger.Audit all other charges for the day previously posted to the guest ledger.Audit guest ledger charges from all departments and balance to control sheets (food and beverage cashiers reports long distance traffic sheets laundry control sheets etc.)Night Auditor has to check the Room Rates and get the signature of the Night Manager confirming that all room rates are correct as per reservation card and approval.Determine guest ledger balances at the close of the day from control figures (D Report).Prepare a nightly list of all guest ledger balance in excess of the pre-established balance (usually one weeks room sales). One copy should go to the Manager One to the Director of Finance and One to the Income AuditorEnsure that credit card sale is tally with system postings.Ensure that C/L Bills are intact with all supporting and BTC letters.To maintain effective communication within the department and with other departments in the Hotel.To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitmentTo be punctual on duty and ensure the same of your employees.Be well groomed to the standards laid down. Insist on the same standard for your employeesTo comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.Carry out any other reasonable task (which may not be stated here) as requestedTo promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt caring and helpful attitude.To anticipate the needs of the customer whenever possible to enhance quality service and in turn enhance customer satisfaction.To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.Other duties as assigned.Qualifications : Bachelor in Finance or degree in vocational hospitality3 4 years experience in 4-5 star HotelAdditional Information : What is in it for you:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities like Planet 21Remote Work : NoEmployment Type : Full-time Key Skills Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing Experience: years Vacancy: 1