MS Dynamics 365 CRM CCaaS (Contact Centre as a Service) platform

Job Title: Microsoft Dynamics 365 CCaaS / Customer Service ConsultantKey - Design & Implementation: Lead the implementation of Dynamics 365 Contact Center (Voice, Chat, SMS, Social) and Dynamics 365 Customer Service. - Integrations: Integrate D365 with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, Nice CXone) and configure...