Merchant Experience Architect

A leading fintech company in the Riyadh Region is seeking a Customer Experience Officer to enhance merchant interactions throughout all customer journeys. The successful candidate will gather and analyze feedback, track key performance metrics, and collaborate with internal teams to recommend improvements. This position requires a bachelor's degree in business or a related field, fluency in both Arabic and English, and 0-2 years of relevant experience. Join us to be part of a dynamic team committed to driving customer satisfaction.#J-18808-Ljbffr