MENA Engagement Manager

About the RoleWe are hiring an Engagement Manager to lead technical customer engagement, demonstrations, and partner integrations across the MENA region.This role sits at the intersection of Sales, Product, and Field Operations, and is critical to converting strategic opportunities into deployed systems and long-term partnerships.ResponsibilitiesLead and execute technical demonstrations aligned with active tenders and customer requirementsAct as the primary technical interface for customers, partners, and OEMsTranslate operational needs into end‑to‑end system solutions (mission profiles, architectures, workflows)Drive OEM integrations with primes, manufacturers, and strategic partnersSupport Sales in high‑impact deals and tender processesAct as an escalation point for complex technical issues and deploymentsDrive the development and structuring of Solution Partner and OEM programs (frameworks, tiers, support models)Continuously improve and standardize demonstration workflows, tools, and demo kits to ensure repeatability and qualityMaintain competitive benchmarking and deliver structured market insightsCapture and relay field feedback and customer insights to Product and Engineering to influence roadmap decisionsEnsure readiness and execution of field deployments, logistics, and system deliveryCollaborate cross-functionally with Sales, Product, Engineering, and LogisticsCandidate RequirementsExperience as Sales Engineer, Program Manager, Customer Success Manager, or similar in UAV, robotics, defense, or complex systemsProven track record in technical pre‑sales, system deployments, or OEM integrationsStrong ability to operate across integrated hardware and software systemsComplex Project Management: Avid learner with a demonstrated capacity to handle large-scale, complex projects – offering innovative solutions and leading teams to deliver outstanding results.Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality.Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives.Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence.UAV pilot license strongly preferredHigh willingness to travel across MENA (significant field presence required)We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.#J-18808-Ljbffr