MECCA Bourke St - Assistant Trading Manager

locations: MECCA Bourke StreetSince our beginnings in 1997, MECCA has redefined the beauty landscape in Australia and Aotearoa (New Zealand), leading in retail innovation and delivering the ultimate beauty experience. Our goal has remained the same since the beginning - to help our community look, feel, and be their best.Now, after almost 27 years in the making, we have officially opened one of the biggest beauty destinations in the world. At 4000sqm, our new Bourke St Flagship is not only the largest of our 100+ stores but set to become a landmark destination for the city, and a total beauty wonderland for all who visit. Bourke St is brimming with over 200 brands, 80 exciting new experiences and beauty services, as well as unique product curations and never-seen-before MECCA destinations. From clinical skin services to a Beauty Atelier, the biggest MECCA Perfumeria, an auditorium for MECCAVersity, an Apothecary, and an entire mezzanine dedicated to gifting, this is MECCA's vision for the future of beauty brought to life. MECCA Bourke St is not only the largest of our 100+ stores, but also one of the biggest beauty destinations in the world.We are searching for an exceptional Assistant Trading Manager at our new MECCA Bourke St store ,with a deep passion for Colour, Skin or Fragrance ! This role will immerse you in the end-to-end intricacies of support to manage a category in our flagship store. Harness your strengths in driving exceptional store results through your team. Your proven people leadership skills will empower you to support our Zone Managers and Hosts, delivering an unparalleled MECCA flagship experience to our customers. Day-to-day responsibilities: exceptional customer experiences and ensures team adherence to customer service standards.Collaborates with concession partners to deliver a seamless customer experience, enhanced operational efficiency, and drive trade.Actively manages tasks and deadlines to maximize floor time, benefiting the customer, team, and business. What you'll bring to this role: A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments Strong internal and external stakeholder management experience Previous coaching and mentoring experience, focusing on team member development A make-it-happen mindset with a proven ability to develop strong relationships Genuine care for people, always striving to create the best possible team member experience An ability to think big and long-term, and drive change through influencing othersExtensive experience (minimum 2-years) managing a large format retail environment where you inspire, coach and train teams. World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a lifetime eventsWe believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world's best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our , our or one of our Distribution Centres, you will be an integral part of the MECCA family.