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MEA Regional Support Director: Strategy & Service Excellence

SupportFinity™

Dubai, UAEAED 20,000-60,000/moToday
UAEIT & TechnologyFull Time

Skills Required

Leadership

Job Description

A technology services firm is seeking a Regional Support Manager to provide strategic direction for Product Support across the Middle East. The ideal candidate will have a strong executive presence with at least 10 years of IT support experience, including 5 years in a leadership role. Responsibilities include leading support functions, enhancing service delivery, and driving performance improvements. This role demands expertise in engaging with C-level executives, managing complex incidents, and a solid understanding of service management frameworks such as ITIL. A bachelor's degree in a related field is required.#J-18808-Ljbffr