Managing Consultant, Advisors Program Management (Payments & Programme Management Consultant)

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title And SummaryManaging Consultant, Advisors Program Management (Payments & Programme Management Consultant)Own high‑visibility payments programmes in Doha—design the roadmap, execute delivery, and prove value with data. This Managing Consultant role blends strategy + execution: shaping issuer/acquirer changes and platform rollouts, shipping activation sprints and merchant initiatives, and landing regulatory/scheme updates with clean controls. You’ll partner cross‑functionally (Product, Risk, Operations, Compliance, Tech/Processor, Marketing) to lift activation, digital adoption, spend, balances, retention, and fee income, while maintaining an auditable control environment.ResponsibilitiesShip outcomes (not just activities)Programme strategy & roadmap: co‑create multi‑workstream plans (issuance, acquiring, ops readiness, analytics, marketing) and convert into quarterly OKRs with gated KPIs and risk‑controlled milestones.Payments delivery: lead execution for platform enablement, digital payments adoption, issuer/acquirer change deliveries, authorization/fraud improvements, and regulatory/scheme updates—on time, on budget, in control.Lifecycle programmes: design and run activation, usage, balance build, retention across CRM, digital, branch/tele, and merchant channels—owning testing, targeting, controls, and in‑life optimization.Commercials & revenue levers: recommend pricing constructs, fees, and merchant/GTM partnerships to grow programme profitability within policy and customer‑experience guardrails.Analytics partnership: build decisioning dashboards (activation, digital adoption, spend, attrition, balances) and test‑and‑learn experiments; rapidly operationalize insights.Change delivery & controls: run structured delivery (RAID, gating, cutovers) for complex changes; maintain auditable documentation, sign‑offs, and evidence packs for compliance reviews.Stakeholder leadership: align Product, Risk, Ops, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly.Value realization: set success benchmarks (e.g., early‑life activation, digital adoption, usage, retention) and drive post‑launch optimization sprints to sustain gains.Activation & digital adoption: uplift activation and wallet/tokenization/Click‑to‑Pay adoption.Spend & balances: achieve measurable growth in monthly spend, balances, and fee income through orchestrated programmes.Retention & experience: reduce churn via proactive playbooks and improve portfolio health metrics.Delivery excellence: maintain clean audits, stable ops, and evidence‑based approvals; shorten cycle time from strategy to go‑live.Payments execution (examples you’ll support):• Platform changes & scheme updates with controlled cutovers and post‑launch stabilization (e.g., authentication/fraud tuning, wallet/tokenization adoption).• Lifecycle programmes (activation, usage, balance build, retention) with defined cohorts, controls, and test‑and‑learn design; monitor impact and iterate.• Card + companion wallet rollouts: product setup, partner onboarding, and tokenized wallet flows.• Portfolio migration/conversion programmes tied to new propositions: phased plan (pre‑conversion → implementation → post‑conversion), comms, and BAU handover.• Tokenization & wallet enablement (Apple Pay / Google Pay / Samsung Pay): launch MDES‑backed tokens, set up push provisioning, and complete commercial + technical onboarding.• Design, launch, and scale end‑to‑end loyalty programs—from strategy & business case → platform/vendor selection & integration → earn/burn and catalog configuration → partner onboarding & GTM → migration & BAU handover → performance dashboards, governance, and continuous optimization.All About YouExperience: 8–12 years in payments programme or project management with proven outcomes across consumer and/or SME portfolios; hands‑on delivery of platform changes and lifecycle programmes.Lifecycle mastery: design and execution of activation, usage, balance build, retention; fluency in digital payments adoption drivers (e.g., wallets/tokenization).Controls & compliance: deliver changes within scheme/regulatory guardrails; strong ops readiness and documentation traceability.Analytics fluency: data storytelling, experimentation, and decisioning; comfort with Excel/BI; experience defining dashboards and acting on insights.Stakeholder leadership: track record aligning cross‑functional teams and vendors to deliver on time/on budget,