Manager - Systems & Applications

Established in 2005, DGCX is the region’s leading derivatives exchange allowing global participants to trade, clear and settle transactions within the Gulf region. The Exchange has played a pioneering role in developing the regional market for derivatives and financial infrastructure.DGCX is an electronic commodity and currency derivatives exchange with over 65 members from across the globe, offering futures and options contracts covering the precious metals, energy and currency sectors. DGCX is a subsidiary of DMCCA (Dubai Multi Commodities Centre Authority), a Dubai Government Authority for trade, enterprise and commodities.DGCX also owns and operates one of the region’s largest and multi-asset Clearing House – Dubai Commodities Clearing Corporation (DCCC). Both DGCX and DCCC are regulated by the Securities & Commodities Authority (SCA) and are recognized by local and international regulators across the globe.Role SummaryThe primary objective of this role is to ensure smooth and uninterrupted operation of DGCX IT systems, which includes EOS Trading platform (Trading and Surveillance System), Clearing (DCCC) applications, Fee system and other ancillary applications that are essential for running DGCX’s business operation.The role includes managing Test Market (UAT), Linux Server Administration and to provide necessary technical supports to members/partners for on boarding and daily operation.ResponsibilitiesEnsure BOD and EOD Processes are conducted as per scheduled to achieve agreed uptime.Responsible for real-time monitoring and administration of Production and UAT systems to ensure availability of key process, corresponding hardware and layered software (OS, Data bases)Performing necessary scheduled tasks related to EOS Trading, Clearing, RMS and Fee SoftwareSuccessful planning, change and release management of EOS ApplicationEOS System upgrades, troubleshooting, application log review and co-ordination with CFT team for necessary supportOn boarding Members, ISV’s and QVs on FIX 5.0 and EMAPISupport to Member, ISVs on timely basisSuccessful conducting of Internal & External Mock Testing involving Members, ISV’s and QVsProvide support to the DGCX Help Desk, Surveillance and Clearing departments on their technical needs and maintenance of the application such as EOS Trader, EOS Admin and EOS Clear, Scila, Fee SystemExplore automation of manual processes to avoid human interference, errors and time saving by Scripting in Windows and Linux environmentPlanning, installation and maintenance of UAT, internal & external Test Environments and EOS Shadow Environment.As a part of the IT team responsible for:Linux and Windows Servers Administration. OS and patches update using RED HAT Satellite ServerNecessary Data Base Administration (My SQL and Microsoft SQL)Maintain file sharing, print sharing, web server, database, anti-virus, patch management, application virtualization, image deployment, and proprietary servicesSupport to LAN Admin for Windows Hyper-V environment.Ensure secure operation of all servers and services through the use of security and encryption tools such as IPSec, SSH, and SSLSupport desktop support teams by investigating complex escalated issuesTimely completion of Data Centre related activities e.g. server installation, co-ordination with third-party vendors for troubleshooting etc as and when required.Monitor system logs and activity on all servers.Administer, verify, and restore from Data backups.Assist HOD while designing new technology to support business requirementManage project life cycle e.g., feasibility study, conceptual design (if required), implementation, documentation, user training, enhancement and closureManagement of Secondary Operations CentreAs a part of IT team to provide necessary inputs for Colocation planning, support and maintenanceWebsite maintenance and necessary supportEvaluate and implementation of new technology to improve efficiencyInteract with the Network team and provide necessary inputs for application access and help them in designing LAN, WAN and Network Security infrastructure.Monitor and review vendor servicesArrange regular progress meetings with vendorsProvide and review information about operational problems, failures, tracing of faults and disruptions related to the service delivered as per the agreement.Conducting systems tuning as per vendor suggestion to improve availability and efficiency of systems. Ensure necessary processes are followed to maintain data Confidentiality, Integrity and AvailabilityConducting periodical document review to ensure relevant documents are up to dateGenerate necessary data for MIS reports which are critical for businessAssist Sr. Manager/HOD for system performance review and Capacity PlanningQualificationsGraduate in Computer Science/ Electronics or equivalentAt least 5 years hands -on experience on Exchange TechnologySound knowledge of Exchange application & system architecture.Hands-on experience on FIX ProtocolLinux S