Mall Concierge: Customer Experience Lead

A leading retail company in Dubai is looking for a Customer Service Desk Manager to enhance visitor experiences. Responsibilities include managing customer queries, providing high-quality service, and resolving complaints effectively. Candidates should have a graduation degree and 3-5 years of relevant experience in customer service, preferably in a shopping center or hospitality. Fluency in English is essential, and Arabic is preferred, to support diverse customer interactions.#J-18808-Ljbffr