JobsAisle
C

Luxury Retail Operations Manager & Call Center Leader

Concentrix

Dubai, UAEAED 12,000-30,000/moYesterday
UAERetail & Customer ServiceFull Time

Skills Required

Communication

Job Description

A leading global customer experience company is seeking an Operations Manager to oversee Team Leaders in a call center environment. The role includes coaching and developing staff, ensuring service level agreements are met, and maximizing revenue generation through strategic performance management. Ideal candidates should have over 7 years of experience, including at least 2 years in management, with strong communication and analytical skills. Experience in the call center industry is highly preferred, along with a flexible working schedule.#J-18808-Ljbffr