M
Luxury Advisor-HOB
Mohamed Hilal Group
Sharjah, UAEAED 10,000-16,667/moToday
UAERetail & Customer ServiceFull Time
Skills Required
ExcelCrmErpCommunicationCustomer ServiceArabicEnglish
Job Description
<div><h3>Preferred Skills:</h3><ul><li>Knowledge of niche fragrance houses and ingredients</li><li>Experience in clienteling / CRM tools</li><li>Ability to create a memorable in-store experience</li></ul><h3>What We Offer:</h3><ul><li>Opportunity to work with prestigious global fragrance brands</li><li>Dynamic and luxury-focused work environment</li><li>Competitive salary + incentives</li><li>Career growth within the luxury retail sector</li></ul><h3>Requirements:</h3><ul><li>Minimum 2–4 years of experience in luxury retail, preferably in fragrance, beauty, or fashion</li><li>Strong passion for perfumes and scent profiling</li><li>Excellent communication and interpersonal skills</li><li>Proven track record in achieving sales targets</li><li>Well-groomed with a professional and polished appearance</li><li>Ability to deliver exceptional customer service in a fast-paced environment</li><li>Professional proficiency in English and Arabic</li></ul><h3>Responsibilities:</h3><ul><li>Build and maintain guest experience standards in order to build strong loyalty</li><li>Address customers' queries about products, prices, availability, product uses, and services</li><li>Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations</li><li>Advise customers on product ranges best suited to their needs</li><li>Demonstrate usage and benefits of various brands and products</li><li>Generate sales, while achieving line and sales targets, using make up knowledge</li><li>Sell-out target tracking at store level</li><li>Generate daily sales reports</li><li>Participate in achieving incentives</li><li>Track post-launch sales at store level</li><li>Ensure merchandising levels in the store are met as per the brand guidelines</li><li>Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times</li><li>Report stock shortages using the stock order form</li><li>Ensure stock receipt as per set procedures</li></ul></div>#J-18808-Ljbffr
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