Luxury Advisor-HOB

Preferred Skills:Knowledge of niche fragrance houses and ingredientsExperience in clienteling / CRM toolsAbility to create a memorable in-store experienceWhat We Offer:Opportunity to work with prestigious global fragrance brandsDynamic and luxury-focused work environmentCompetitive salary + incentivesCareer growth within the luxury retail sectorRequirements:Minimum 2–4 years of experience in luxury retail, preferably in fragrance, beauty, or fashionStrong passion for perfumes and scent profilingExcellent communication and interpersonal skillsProven track record in achieving sales targetsWell-groomed with a professional and polished appearanceAbility to deliver exceptional customer service in a fast-paced environmentProfessional proficiency in English and ArabicResponsibilities:Build and maintain guest experience standards in order to build strong loyaltyAddress customers' queries about products, prices, availability, product uses, and servicesCommunicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectationsAdvise customers on product ranges best suited to their needsDemonstrate usage and benefits of various brands and productsGenerate sales, while achieving line and sales targets, using make up knowledgeSell-out target tracking at store levelGenerate daily sales reportsParticipate in achieving incentivesTrack post-launch sales at store levelEnsure merchandising levels in the store are met as per the brand guidelinesEnsure in store stock replenishment in the appropriate shelves/counters, at appropriate timesReport stock shortages using the stock order formEnsure stock receipt as per set procedures#J-18808-Ljbffr