Logistics Team Leader

Job PurposeResponsible for maintaining regular checkup for the vehicle and assisting customers and rental agents when needed.Company InformationCompany: SamaraJob Family: OperationsCity: KSA - RiyadhDepartment: OperationsClosing Date: 01-Aug-2026AccountabilitiesSupervise and manage drivers & Cleaners during assigned shifts to ensure smooth daily operations.Monitor and review daily reports, addressing issues promptly to maintain high service standards.Coordinate and manage vehicle transfers between branches efficiently and on time.Oversee and ensure proper use of delivery applications (such as 'Talaqani') for vehicle handovers.Track and update the status of vehicles out of service (NR) in the system promptly.Follow up on open bookings (OB) and ensure timely closure or necessary action.Provide guidance, support, and on-the-job training to drivers to improve their performance.Ensure drivers comply with safety rules, company uniform policy, and customer service standards.Prepare and submit shift reports to the logistics supervisor, highlighting key issues and improvements.Conduct random quality checks to ensure vehicle readiness, cleanliness, and that drivers strictly follow standard operating procedures.QualificationsMinimum High School educationAt least 1 year of experience in a similar roleProficiency in MS Suite (Word, Excel, PowerPoint, Outlook)Strong teamwork and collaboration skillsExcellent customer service orientationEffective communication skills, both verbal and writtenAbility to work efficiently under pressureResults-driven mindset with focus on meeting and exceeding customer expectationsFluency in English and ArabicValid Driving LicensePositive attitude, adaptability, and willingness to learnNoteyou will be required to attach the following:Resume/CV#J-18808-Ljbffr