Lobby Ambassador

Consistently offer professional friendly and engaging serviceGreet all guests as they enter and exit the hotel while ensuring service standards are followedEngage in conversation with first time visitors showing them the lobby and offering directions as requiredAssist guests regarding hotel facilities and promotions in an informative and helpful wayTo follow department policies procedures and service standardsTo follow all safety policiesOther duties as assignedQualificationsPrevious guest service experience requiredMust possess a professional presentationMust possess outstanding guest services skills and sophisticated verbal communication skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs remaining calm and courteous at all timesPreferably FemaleAdditional InformationWhat is in it for youEmployee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities like Planet 21Remote WorkNoEmployment TypeFulltime#J-18808-Ljbffr