Lead, User Experience and Design

Job OverviewResponsible for the delivery of User Experience and Design framework across Consumer Digital Channels, leveraging best practice user experience and design thinking principles. Responsible for the design thinking, service design and user experience and interface design across all digital platforms.Team LeadershipResponsible for building and leading the talented team of UX designers and embedding design thinking across all digital delivery.Professional ApproachThis person must have an inquisitive and logical approach whilst also keeping up with the latest Digital techniques.Market InsightLeverage Market and Customer insights to feed into and shape the Digital experience across the banks channels.Specialist Experience10+ years’ experience in managing user experience and design in a digital environmentExcellent planning and communication skillsExperience in implementing design systems and leveraging best practice tools including Sketch and FigmaStrong liaison experience with design agenciesDigital savvy and possess a working understanding/experience in Agile including strategy, requirements definition, design, usability, content development, web development, and QA.Qualifications & ExperiencePassion for Digital User Experience and User Interface DesignExecution centric with a passion for outstanding deliverables5+ years experience in managing digital customer experience and designExcellent planning and communication skillsStrong liaison experience with development agenciesWeb savvy and possess a working understanding/experience in Agile including strategy, requirements definition, design, usability, content development, web development, and QA.Seniority LevelNot ApplicableEmployment TypeContractJob FunctionDesign, Art/Creative, and Information TechnologyIndustriesIT Services and IT Consulting#J-18808-Ljbffr