Lead Project Manager- Cards Conversion

JOB TITLE: Lead Project Manager Cards ConversionTERM: 12 monthsCLIENT LOCATION: Abu Dhabi UAERELEVANT EXPERIENCE: 10 years of relevant experienceMANDATORY REQUIREMENTS: Excellent understanding of portfolio optimization and customer conversion processesPURPOSE OF JOBThe Project Manager will be responsible for setting up and leading a project management office to oversee the of a comprehensive conversion program. This role will act as the primary coordination point between Mastercard and the client ensuring seamless communication and coordination. The client will be migrating their card portfolio from one card scheme to another.TASKSRole RequirementsSetting up a project management office to oversee the of the conversion program;Develop and agree the overall Migration Masterplan considering all required elementsActing as a single point of contact between Mastercard and the Client in relation to the conversion program;Driving operational aspects of the conversion including documentation of the proposed customer conversion journey;Coordinate with client teams such as IT Marketing Procurement and Product to ensure tasks are executed as per the masterplanOverseeing and driving the daytoday of the conversion;Coordinate between different internal and external stakeholders;Manage and document Risk Issues and Dependencies for the conversion ensuring that the appropriate escalation is taken as needed.Monitoring and reporting on conversion performance on a regular basis;Driving the of portfolio optimization activities to drive desired portfolio behavior post conversion;Provide continuous regular reporting on conversion performance; andReporting to the Steering Committee and executing overall project governanceKPIs / OKRs:Successful setup and operation of the project management office.Timely and effective development and agreement of the Migration Masterplan.Efficient and accurate documentation of the customer conversion journey.Achievement of conversion performance targets.Effective coordination and communication between stakeholders.Successful of portfolio optimization activities.Adherence to project timelines and milestones.Effective management and resolution of issues and roadblocks.Regular and accurate reporting on project status.Knowledge and ExperienceBachelors degree in a related field (e.g. project management engineering technology) PMP (or similar) project management certification10 years of experience in project management with a focus on endtoend project management of complex projects within the banking / payments domainStrong project management skills with a focus on largescale conversion programs.Experience working on banking / payment product and proposition launches and solution deployments in multiple marketsStrong knowledge of project management and technology delivery methodologiesExcellent understanding of portfolio optimization and customer conversion processes.Strong technical knowledge and the ability to converse with technology teams to address challenges within project constraintsExcellent leadership communication and interpersonal skills with the ability to build and maintain relationships with stakeholdersStrong problemsolving and analytical skills with the ability to identify and manage project risksExperience managing schedules and resources with a focus on delivering projects on time to the required quality standards.Excellent communication and interpersonal skills.Ability to work in a fastpaced environment and manage multiple priorities.Proactive and detailoriented approach to problemsolving.#J-18808-Ljbffr