Laundry Order Taker - Saudi Talent

We are currently looking for dynamic and self motivated laundry professionals who want to move their careers forward.As a Laundry Order Taker you are responsible for ensuring that laundry service, required by our guests, is met on time and with the highest possible standards. Your role will include key responsibilities such as:Receive messages with regard to laundry pick up, deliveries, charges and special requirements from hotel guestsAnswer phone calls promptly, following proper telephone etiquette as trained and per the standardsEnsure that guest services are met on time and that urgent requirements are done promptlyRecord all calls, room number, time of call and the name of the valet who attended the call, in the logbookReceive outside guest and employee garments and pass them on for processingInspect and sort cleaned items according to set procedures and make them ready for delivery or pick up after verifying they have been properly processedMend all guest garments and ensure that all broken/missing buttons are replacedRecord the laundry charges on the list and post the amount to guest accounts using the micros machineReport any loss or damage of fixtures and equipment to the Laundry ManagerAssist and replace the marker and assist supervisor with all paperwork in the officeEnsure the laundry is kept clean, neat, and tidyEnsure that laundry employees are knowledgeable about hotel services and facilities